While an Accountability Chart provides a high-level view of roles and responsibilities, Role Scorecards drill down to document specific goals, priorities, and expected outcomes for each position.
Effective Role Scorecards should:
- Measure performance based on key results created rather than time spent on activities
- Incorporate both quantitative and qualitative metrics that indicate role success
- Map role objectives and key results to your North Star, OKRs, and Value Creation Process
Role Scorecards help you:
- Clearly communicate Role Clarity to each team member
- Track performance objectively quarter over quarter
- Identify opportunities to refine goals and improve systems
- Evaluate opportunities for growth for each team member
- Compensate people based on responsibilities and outcomes
Role Scorecards done right can also be turned into Job Descriptions for recruiting talent.
For clarity purposes, Role Scorecards and Job Descriptions are similar but not the same: