So now you know you need Predictability, Self-Manageability, and Enjoyability to be scale-ready.

The next question is how do you build your company to increase these 3 factors?

“How to scale” is a growth problem.

“How to be scalable” is an operational problem.

You can’t sell your way through an operational problem.

You build and rebuild your way through an operational problem.

• You find the bottleneck creating operational friction
• You fix the broken system or rebuild it
• You align your team to operate and manage the system
• You transfer ownership of leadership
• You get out of their way

You solve an operational problem with better systems and teams.