The next component of your Business OS is your Value Creation Process.

This is THE most important, and often overlooked, piece of the system.

Your North Star and OKRs tell you where you’re going and how you’re getting there. Your Value Creation Process tells you how your business operates and what needs to be optimized or improved to get you to your North Star.

Your Value Creation Process is the blueprint of your business; it outlines how your business generates value.

The value here means:

• New Leads and Customers
• Results for Your Customers
• Revenue and Profit for Your Business

A Value Creation Process Map breaks down every key step in your workflow and client flow from start to end.

The purpose of mapping your Value Creation Processes:

• To clarify how exactly your business operates and creates value